This website, www.souqiza.com, is owned and operated by the business identified below:

Store name: Souqiza

Website Use

By accessing or using the Souqiza website, you agree to use it only for lawful shopping and informational purposes. You must not misuse the website, attempt unauthorized access, introduce harmful software, commit fraud, or interfere with its operation.

Product Information

Souqiza makes reasonable efforts to display accurate product descriptions, specifications, images, colours and prices. However:

Colours may appear slightly different depending on the customer’s screen.
Product packaging or appearance may be updated by the manufacturer.
Minor measurement differences may occur.
Product availability and prices may change without prior notice.

Nothing in this notice limits a customer’s legal rights regarding incorrectly described, damaged or defective products.

Prices and Payments

All prices are displayed in UAE dirhams (AED) unless stated otherwise. Any delivery fee or additional charge will be shown on the product page or during checkout.

Souqiza may correct genuine pricing or listing errors. If an error affects an order, we will contact the customer before processing it.

Orders

Submitting an order does not guarantee acceptance. Souqiza may reject or cancel an order because of:

Product unavailability
Incorrect product or pricing information
Unconfirmed customer details
Suspected fraud or misuse
Delivery restrictions
Circumstances outside our reasonable control

If advance payment has been collected for a cancelled order, the applicable refund will be processed according to our Refund Policy and the customer’s legal rights.

Third-Party Fulfilment

Souqiza may use third-party suppliers, fulfilment centres, order-confirmation services and courier companies to process and deliver orders. Customer information will only be shared with these providers when reasonably necessary to fulfil an order or provide customer support.

Intellectual Property

The Souqiza name, website design, written content, graphics and original branding may not be copied, reproduced, republished or commercially used without written permission.

Product names, images, logos and trademarks belonging to manufacturers or other parties remain the property of their respective owners.

Third-Party Links

Our website may contain links to third-party websites or services. Souqiza does not control those websites and is not responsible for their content, availability, security or privacy practices.

Limitation of Liability

Souqiza is not responsible for temporary website interruptions, technical errors, courier delays, or events outside its reasonable control.

Nothing in this Legal Notice excludes or limits liability or consumer rights where such an exclusion is prohibited by applicable law.

Privacy and Customer Data

Personal information is processed according to our Privacy Policy. Customers should review that policy to understand what information we collect and how it is used, stored and shared.

Consumer Rights

Souqiza aims to provide accurate information, declared pricing, secure purchasing and fair handling of customer complaints. UAE consumer rules require licensed UAE e-commerce businesses to provide licensing information, accurate product and contract details, payment and warranty terms, and dated invoices containing specified business and purchase information. UAE consumer-protection guidance

Governing Law

This Legal Notice and use of the website are governed by the laws applicable to the registered business operator and the consumer-protection laws that apply to each transaction.

Disputes should first be submitted to Souqiza customer support so that we can attempt a fair and prompt resolution. Customers retain any mandatory rights available under applicable consumer law.

Changes to This Notice

Souqiza may update this Legal Notice when its services, policies or applicable requirements change. The latest version will be published on this page with its updated date.

Contact Us

For legal, order or customer-service questions:

Souqiza
Website: www.souqiza.store

Before publishing, replace every bracketed field with your real information. Do not enter a UAE address or trade-licence number unless it genuinely belongs to your registered business. UAE guidance states that operating an e-commerce business in the UAE requires the appropriate licences and approvals. Official UAE e-commerce guidance

Legal notice